Frequently Asked Questions

Sensible Care Services is a Belgian family business specializing in the technical cleaning of critical infrastructure. Our team combines Jean-Louis’s extensive experience with Louis’s technical expertise (systems and cloud expert). We unite heritage and innovation to guarantee the security of your IT assets.

From our headquarters in Braine-le-Comte, our teams deploy their expertise across Belgium and Europe to ensure the decontamination and technical maintenance of critical environments: server rooms, data centers, and high-precision industrial infrastructures.

Technical rooms are critical environments. Dust accumulation can compromise your equipment. Rigorous cleaning reduces the risks of overheating and short circuits, optimizes heat dissipation, and ensures the longevity of your infrastructure.

We recommend intervention in three cases: after construction or renovation (debris removal), during equipment installation (secure commissioning), or as part of a regular preventive maintenance schedule.

It involves the complete sanitation of the plenum (under the tiles), removal of construction waste (cables, concrete), and dust removal from pedestals and stringers to prevent failures.

The raised floor functions as the cold air supply distribution corridor to your servers. Accumulated debris, abandoned cabling remnants, and dust obstruct airflow dynamics, generating hot spots and causing cooling infrastructure to overconsume energy.

Yes. We intervene after construction technicians to prepare your room according to ISO 14644 standards, guaranteeing maximum performance from the very first startup.

Prior to powering on any active IT hardware, we eliminate abrasive and conductive particulate residue from structural works (drywall dust, concrete, metal shavings). We treat every volume: sub-floor plenums, ceiling voids, cable pathways, and rack exteriors to fully decontaminate the technical facility.

It is a 3-step service: 1. Contaminant analysis, 2. Deep cleaning (racks, UPS, floors), and 3. Quality control with a detailed report.

Yes. Our scope includes fiber patch panel installation, tray coiling, fusion splicing (cleanroom-grade welds), standardized strand labeling, and OTDR reflectometry link certification. We also manage recabling, harness dressing, and cable management for crowded racks with zero operational downtime.

Using calibrated optical particle counters, we sample ambient air across cold aisles, hot aisles, and underfloor plenums. We measure PM0.5 and PM5.0 particle concentrations to assess compliance with ISO 14644-1 cleanliness classes and deliver an objective audit report.

Absolutely. Our experts use cutting-edge technologies: HEPA filtration, specialized floor scrubbers, and antistatic cleaning techniques to provide maximum protection for your sensitive components.

Yes, we offer sensitive cleaning services for the food and pharmaceutical sectors on critical units: dosing heads, sensors, cameras, robots, and stainless steel conveyors.

Every action is monitored and traced. We strictly follow manufacturer procedures and provide detailed checklists to secure your audits.

Yes. Our standard operating procedures and ESD-safe, HEPA-filtered vacuum systems are engineered for live data center environments, ensuring zero service disruption and avoiding false triggers on early warning aspirating smoke detection systems (VESDA).

These are conductive micro-filaments that grow on galvanized raised floor tiles. If they break off, they can cause fatal short circuits. We use specific HEPA protocols to eradicate this risk.

Yes. A clean environment optimizes airflow and improves your PUE (Power Usage Effectiveness), thereby reducing your energy costs.