Privacy Policy

1. Introduction

Protecting your personal data is a priority for Sensible Care Services. This policy informs you about how we collect and use your information when you visit our site.

2. Data Controller

The data controller responsible for the personal data collected on this site is:

  • Sensible Care Services SRL
  • Chaussée d'Écaussinnes, 13 - 7090 Braine-le-Comte - Belgium
  • info@sensiblecareservices.com

3. Data Collected

We only collect data necessary for our services:

  • Contact forms: Identification data (name, email, phone), professional information (company name), and the content of your message, processed exclusively to follow up on your inquiries or quote requests.
  • Analytical cookies: Anonymized data (via Google Analytics 4) if you have given your consent via our banner.

4. Purposes and Legal Basis

Your data is processed to respond to your quote requests (contractual basis) or to analyze our website's audience to improve it (consent basis).

Retention Period

Contact data is kept for 3 years after the last interaction. Analytical data is kept for a maximum of 14 months. Your cookie choice is stored for 6 months.

Your Rights

You have the right to access, rectify, delete, and object to the processing of your data. You can withdraw your consent for cookies at any time.

Exercise your rights

For any request regarding your personal data, contact us by email:

info@sensiblecareservices.com